The vast majority of our support assistance is likely to be found in our online documentation. If you are using one of our drivers and are experiencing issues please refer to the dedicated Troubleshooting section. This section also describes a diagnostics procedure built into our drivers to help identify problem areas. The knowledge base holds useful information about system or driver information that has been observed or reported during the course of using our software. If neither source is able to answer your query please use the contact form to describe your query and request assistance.