About — Touch-Base

Copyright

1. Website

This website and its content is copyright of Touch-Base Ltd © 2026. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only.
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

2. Driver Software

The UPDD touch driver software, together with all related utilities, documentation, sample source code and APIs (collectively, "the Software"), is copyright © Touch-Base Ltd. All rights reserved. The Software is licensed, not sold.

Subject to acceptance of the accompanying licence agreement and payment of any applicable fees, you may:

Install and use the Software on the number of devices and for the duration permitted by your purchased licence.
Make a single backup copy of the Software for archival purposes.
Distribute the Software with hardware where a written Touch-Base distribution agreement is in place.

Except as expressly permitted by your licence or by applicable law, you may not:

Reverse engineer, decompile, disassemble or otherwise attempt to derive the source code of the Software.
Modify, adapt, translate or create derivative works based on the Software.
Rent, lease, lend, sell, sublicense or otherwise transfer the Software to any third party.
Remove, alter or obscure any copyright notice or other proprietary markings on or in the Software.

The Software contains valuable trade secrets and confidential information of Touch-Base Ltd. Unauthorised use, copying or disclosure may result in civil and criminal penalties.

3. Trademarks

UPDD is a trademark of Touch-Base Ltd. Windows is a trademark of Microsoft Corporation. macOS and Mac OS X are trademarks of Apple Inc. Linux is the registered trademark of Linus Torvalds. All other product or company names referenced may be trademarks of their respective owners and are used for identification purposes only.

Terms of Use

Touch-Base grants you a revocable, non-transferable and non-exclusive license to use UPDD software in accordance with the following terms and conditions.

1. License

The software that accompanies this license is the property of Touch-Base Ltd and is protected by copyright laws. This license is agreed to by the end user prior to installing the software. This license is a legal agreement between you, the end user, and Touch-Base Ltd (TBL). The software is licensed to you only if you accept all of the terms contained in this license agreement. Before installing the software, please read the terms and conditions of this license agreement. If you do not accept these terms and conditions, then TBL does not license the software to you.

2. Software Registration

As soon as you have made payment, notice will be sent via email regarding the allocation of the UPDD registration available from our license server. If you have not received an email within 24 hours, please contact us at support@touch-base.com and we will investigate. After receiving our email the license key will be available for download by the UPDD software.

3. Payment

PayPal payments are processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (Commercial Register: R.C.S. Luxembourg B118349).

4. Support

We provide technical support for UPDD via our support system, knowledge base, documentation and tutorials. We do not provide any support via email, telephone or Twitter.

5. Privacy

We are committed to protecting the privacy of our customers and all those who download and interact with us via the various forms available. We will follow up downloads and/or purchases with support and marketing emails and notify our customers of new releases, special upgrade pricing, and new beta availability based on the e-mail addresses in our customer database. These notices keep our customers updated on the latest release of the software. You can at any time opt out from receiving these emails.

This website uses cookies and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the website.

Further details about our Privacy Policy are available here.

6. Limited Warranty

TBL does not warrant that this software will meet your needs, or that the software or operation of the software will be error free. If this software does not perform as documented within the user documentation or help system, you are entitled, at TBL’s discretion, to a full refund within 30 days of purchase of this product. Please contact us describing your situation and reason for the refund request. TBL may, at its option, provide a software fix or reasonable work-around in place of a refund.

7. Disclaimer of Damages

In no event will TBL be liable to you for any consequential, special or indirect damages, including lost profits or lost data, arising from the use of, or inability to use, this software, even if TBL has been advised of the possibility of such damages. In no case shall TBL’s liability exceed the purchase price of this software.

8. General

This license agreement will be governed by the laws of the United Kingdom. This agreement is the complete agreement between TBL and you, and supersedes all prior agreements, oral and written, with respect to the subject matter contained herein. This agreement may only be modified by a license addendum which accompanies this license, or by a written document signed by TBL and you.

9. Changes to These Terms

Touch-Base reserves the right to change or modify the current Terms of Use at any time with no prior notice.

Privacy Policy

1. Introduction

We take protection of your personal data very seriously. The following policy provides an overview of how we ensure this protection and what kind of data is collected for what purpose.

2. Information About the Collection of Personal Data

Below we provide information about the collection of personal data when using this website and the UPDD product. Personal data is any data that can personally reference you, such as your name, address, email addresses or user behaviour.

3. Data Security

We maintain technical measures to ensure data security, in particular to protect your personal data from threats when transmitting data as well as from third party access. These measures are adjusted according to the latest technologies.

4. Collection of Personal Data for Informational Use

When you merely use the website for informational purposes — i.e. if you do not log in to use the website, register, or otherwise provide us with information — we do not collect any personal data, except for the data transmitted by your browser that enables you to access the website. This includes:

IP address
Date and time of the request
Time zone difference from Greenwich Mean Time (GMT)
Content of the request (specific site)
Access status / HTTP status code
Volume of data transmitted each time
Website from which the request comes
Browser
Operating system and its interface
Language and version of the browser software
The country of origin for the visitor

5. Collection of Personal Data for Use of the Product

By registering the UPDD product, we collect data as we deem appropriate for the fulfilment of the contract. This includes, among other things, your computer ID and email address. We do not collect any content data and, due to end-to-end encryption, cannot access the contents of your connection.

6. Information About the Use of Cookies

Cookies are stored on your computer when you use the website. Cookies are small text files that are stored on your hard disk in association with the browser you are using and through which specific information flows to the agency that sets the cookie (in this case, us). Cookies cannot initiate programs nor deliver viruses to your computer. They serve only to make the internet service more user-friendly and effective.

We use cookies in order to be able to identify you for subsequent visits, if you have an account with us. Otherwise, you would have to log in again for every visit. The information stored using cookies is stored separately from any additional data provided to us. In particular, the cookie data is not associated with your other data.

This website uses persistent cookies, among others. Persistent cookies are automatically deleted after a specified period that may differ depending on the cookie. The persistent cookies that we use persist for about 3 hours after the time they are no longer in use, or after the browser is closed. You are always able to delete cookies in the security settings of your browser.

7. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

If you enable IP anonymization on this website, your IP address from Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional circumstances will the full IP address be transmitted to a Google server in the USA and shortened there.

By order of the operator of the website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services regarding website and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You may block cookies from being stored by adjusting the settings in your browser software; however, in this case, you may not be able to use all of the features on this website to their full extent. You can also block the collection of the data generated by the cookie and the data related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing a browser plugin available at tools.google.com/dlpage/gaoptout.

This website uses Google Analytics with the extension _anonymizeIp(). As a result, IP addresses are processed in a shortened form and direct references to people can be excluded.

8. Use of Our Website Features

In addition to informational use of our website, we offer various services that can be used based on interest. To do this, you must usually provide additional personal data that we will then use to provide the respective service. Where extra voluntary details may be provided, these will be marked accordingly.

8.1 Use of the Contact Feature

When you contact us via email or via the contact form, we will store your email address and, if you have provided them, your name and phone number in order to answer your questions.

8.2 Use of the Trial Download Feature

If you download our product through our website, we will collect and store your contact data (name, address, and email address).

8.3 Use of the Subscribe Feature for the Newsletter

If you wish to sign up for our newsletter, you will need to enter your email address in the appropriate field. We will then store your email address in order to send you our newsletter.

8.4 Use of the Support Feature

When you place a support request, you will be prompted to send an email request. When you contact us, we will store your email address, your name, and your telephone number, if you have provided it, in order to answer your questions. We will also store your message so that we can process your request.

8.5 General Information on the Use of Contact Features

We are a globally active company. Our employees therefore have contact with many languages. It may be necessary to have the message that you enter into the text field translated through the use of translation tools, so that we can process every inquiry. This will only happen if absolutely necessary. Furthermore, your text will only be translated and used so that we can process it. Please make sure that you do not enter personal information here if you have concerns about the translation process.

9. Consent and Limits to Use

When entering personal or business data (email address, names, addresses), the disclosure of your data is entirely voluntary. By entering this data, you indicate your consent that the entered data can be collected, processed, or used for the purposes of establishing contact, processing contracts, for advertising, or for the protection of our own legitimate business interests with regard to advising and supporting our customers and prospective customers. It will not be collected, processed, or used for any other purpose. This consent may be revoked with future effect at any time. Such data will not be transferred to third parties unless this is specifically requested by yourself.

10. Data in Blogs and Forums

Comments on posts in any blog or forum we operate, among other things, are accessible to everyone. You should check your posts before publishing them in order to ensure that they do not contain information that is not intended for the public. You should anticipate that your posts will appear in search engines and that they can be accessed globally without a purposeful call to our offering.

11. Newsletter

For persons registering for our newsletter who are not yet a customer of ours, we use a method called the double opt-in method. This means that after you enter your email address, we will send you a confirmation email to the specified email address where we will ask you to confirm that you want us to send you the newsletter. If you do not confirm within 24 hours, your application will be deleted automatically. If you confirm your desire to receive the newsletter, we will store your email address until you unsubscribe. Storing this is used solely for the purpose of being able to send you the newsletter.

We also store your IP address and times when you register and confirm in order to prevent your personal data from being misused. Your email address is the only piece of information required to send the newsletter. Providing additional, specially marked information is voluntary and will be used solely to personalize the newsletter. This data will also be completely erased upon revocation.

Your consent for the newsletter to be sent can be revoked at any time. You can revoke your consent by clicking on the link provided in each newsletter email, or by sending a message to the contact details given in our Company Information.

12. Integration of Third Party Services

It is possible that third party content will be integrated from other websites within this website, such as videos from YouTube. This always presupposes that the providers of such content (hereinafter referred to as the "third-party provider") detect the IP address of the user, because without the IP address they could not send the content to the browser of each user. The IP address is therefore necessary to present this content.

We strive to use only such content whose respective providers use the IP addresses solely to deliver the content. However, we have no control over whether the third-party providers save the IP addresses for statistical purposes. We inform users about this insofar as this is known to us. We are always careful that the European standard for data protection is maintained in order to effectively protect your data.